I started on Twitter in 2007 as @MarketingProfs, sharing headlines from the site and representing the brand there. Then 5 years later I resuscitated @AnnHandley on Twitter as a personal ID—a handle I’d been squatting on for years but never used. Why the second account? I guess the easiest answer is that it seemed… […]
Annecdote
Empathy, Marketing, and ‘Misterogers’
This post on empathy and marketing is an expanded version of the intro to my forthnightly newsletter, which features a letter from me to you along with ideas worth sharing and a healthy dose of fun. Not on the list? You can subscribe right here. I moderated a panel about Empathy and Marketing last week […]
You Had Me at Pizza: How Omnichannel Marketing Matters
What’s omnichannel mean, exactly? And what does it have to do with the best pizza outside of Naples? And where does lively writing fit into all this? Andris Lagsdin has a small company outside of Boston called Baking Steel that manufacturers and sells ultra-conductive metal baking sheets. Its flagship product is its namesake Baking Steel, […]
What Marketing Can Learn from the Most Outstanding Meal I’ve Ever Had
What if we thought about Marketing the way this restaurant thinks about dinner? One of the best things about being a marketer is that your work intersects almost everything. (It’s not like being a professional shepherd, say. The disjoint is greater between the work of sheep-herding and the rest of the world.) One of the […]
Scrappy Video Content Marketing: What If We Didn’t Try So Hard?
What if we stopped trying quite so hard with our video content marketing? What if we just told our true stories honestly and simply, and with empathy for the very real problems our customers have? A video from a tiny Arizona startup busts some common myths about using video as part of a content marketing […]
Introducing ‘Everybody Writes’ and a Free Gift for Anti-Mediocre Writers (This Means You)
This is the official announcement of my new book, and I couldn’t be more thrilled to finally be sharing some details with you. I’m also excited to talk about a fun freebie for those who buy the book in the next few weeks (more on that in a sec). Writing a book is like birthing […]
Why I Built a Tiny House
I’m writing this now from a cramped second-floor office in my house. I’m sweating just from the exertion of typing this sentence. Even with air conditioning, it’s 450 degrees up here. I could mix a tin of muffins and set them to bake on the shelf behind me, and in 20 minutes breakfast would be […]
Swinging Doors and Second Chances
Usually I write about content and marketing here. But today I’m temporarily returning to this site’s roots with a personal story. 1. Nine years ago I drove from Boston to Connecticut to pick up an almost one-year-old Cavalier King Charles spaniel named Abby. She was to be a foster dog for a short while, until […]
Content Marketing In 15 Minutes a Day: 3 Content Hacks
Part of me is allergic to the headline I just wrote—or, at least, the “15 minutes a day” part. Because starting out with a stingy marketing mindset runs counter to the spirit of the rich content marketing opportunity. It reminds of me of punching a clock at a job you hate: How little do I […]