A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * It’s easy to nod along to the narrative that 2020 is a raging dumpster fire, the worst year ever—what with the pandemic and the […]
Family
Love Rolls Downhill
“Are you going to write about this, Mom?” my daughter Caroline asks me. (She knows I’ve written about her brother.) The question is half tease, half challenge. I can’t tell whether she wants me to write, or not. Maybe she doesn’t know, either. Caroline is 18, and she’s about to begin her freshman year at […]
Swinging Doors and Second Chances
Usually I write about content and marketing here. But today I’m temporarily returning to this site’s roots with a personal story. 1. Nine years ago I drove from Boston to Connecticut to pick up an almost one-year-old Cavalier King Charles spaniel named Abby. She was to be a foster dog for a short while, until […]
How to Innovate in Your Marketing: Ask a Teenager
If you’re a company looking to use social media and content in innovative ways, ask a teenager. And not because you want to market to teens (although you might), but because teenage behavior online draws a kind of road map to where marketing is going. Here’s what I mean: My 17-year-old daughter bought a prom […]
Lessons from Skype: Your Story Is about People (Not Your Technology)
Whether you sell technology or toasters, your marketing should always be about people. In other words, your customers should be at the heart of your content, not your products. Your product might be as revolutionary as an escalator to the moon, but your story isn’t about that: It’s not about what you do or what […]
Follow The Fear: Do Things That Scare You
I used to think that being afraid of everything was a weakness. Then I learned how to “follow the fear,” and use fear to my advantage. This is an annotated version of a talk I gave on the Bold Talks stage at Hubspot‘s INBOUND event. I published the essay that became the basis for this […]
‘My Imaginary Well-Dressed Toddler Daughter’: The Story and Content Lessons of the Best Pinterest Board Ever
This is the story of Quinoa, a small, trendy child who wears haute couture and a model’s aloof expression. It’s also the story of how a hilarious Pinterest board for a fake child blew up this week on the interwebs, growing its follower base more than 100-fold in 24 hours, from around 100 to almost […]
#ContentTools: Effortless Storytelling from Disney’s New Story App
I love content creation tools that put wizard wands into the hands of Muggles. Instagram did this for photos, allowing mere mortals like me to create and share photos that were beautiful and expressive. Vine allows us to elegantly create short, 6-second videos through an intuitive interface. Takes is another neat mobile tool I particularly […]
Some Thoughts on Leaning In: Giving Context to the Soundbites
Friday I had the opportunity to see Facebook COO Sheryl Sandberg speak at the Harvard Club of Boston. She was in town to promote her new book, Lean In: Women, Work, and the Will to Lead. Let me preface my comments with a preface: 1. Lean In the book had its roots in Sheryl’s 2010 TED […]