A global pandemic is a great time to launch an email newsletter. Why? Because a crisis is not a time for Marketing to be clever or snarky. It’s a time to be helpful and sincere. It’s a time to build relationships, nurture customers, and create long-term loyalty. There’s no better way to do that […]
newsletter
What I Learned from Keeping a Journal and Why I’m Relaunching My Newsletter
Recently my friend Ben Opsahl sent me a note. He had subscribed here in early 2017 expecting a regular newsletter, and then noticed that he didn’t hear from me much. He had four emails from me last year, he pointed out. Four? Yep: F–O–U–R. Because that’s how often I wrote here and how often I […]