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Ann Handley

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delta airlines

This Isn’t a Post About Delta Airlines

We all routinely deal with inconveniences and annoyances—so routinely that most aren’t even worth griping about half the time. We’re just that used to poor service, and mediocre treatment, and apathetic reps, and inflexible business policies, and Press 1* to Return to the Main Menu. The bar for impressive customer care is so low, in […]

Filed Under: Annarchy, Business, Technology Tagged With: airline customer service, airlines, airport customer service, algorthyms, customer care, customer experience, customer service, delta airlines, social media customer service

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