Business

Lucky

The Boston outlet of Morton’s, a Chicago-based steakhouse chain, sits across the street from Boston Harbor in a newly developed part of town called the Seaport. Inside, Morton’s has a clubby feel—all hushed tones and white linen and dark paneling. The bad lighting makes it hard to read the prices, which are high, so perhaps that’s the point. I guess it’s a very nice restaurant, but it reminds me more of the kind of place my parents might think of as a very nice restaurant: When a group of us walked in one recent night, it was a little like entering a private inner chamber. We weren’t exactly rowdy—but, still, it felt like the Laugh-In party of seven had just crashed Masterpiece Theatre. Morton’s is known for its beef. Right away, after you’re seated, a waiter trots over, parading raw steaks on a wheeled display cart. He takes a lot […]

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Excerpt: Things That Scare Me

I’ve been thinking about Things That Scare Me for a while, and when I wrote it, it turned out much longer than a blog post. So here’s an excerpt, including photos of the video shoot in Steve Garfield’s dining room cum video studio. A few weeks ago, I had to film a video greeting that would be shown to 14,000 people who had registered for an online conference my company was holding. It was a short video – no more than a minute or so. All I had to do was smile warmly and welcome folks for dropping by – sort of like a digital version of a Wal-Mart greeter. It sounds easy enough – fun, even – but for some reason the prospect of the filming completely unnerved me. Maybe I was worried about the number of potential eyeballs gawking at my every move. Or maybe I worried about

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Notice to Staff and Stakeholders: Reorg

Greetings all staff and stakeholders of Coddled Teenage Boy Enterprises: It has come to my attention that there has been some confusion about your roles and responsibilities within the organization, which has led to infighting, yelling, and name-calling—this happened just yesterday, prior to 7 AM. Such behavior is both unprofessional and upsetting, and it is my job as the CEO and central “brand” of this enterprise to address this situation before it begins to negatively affect morale as well as my performance in the marketplace, also known as “school and social life.” First, a word about the incident that prompted this memo and took place at headquarters yesterday. Many of you, I know, heard it—or heard of it—and I need to clarify actual events to dispel any notion that the CEO of Coddled Teenage Boy Enterprises was at fault. Because, as you know, it’s never my fault. The incident took

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MarketingProfs in Santa Barbara: Show Notes, ‘Ann-otated’

00:00:01 My daughter Caroline. “I like the weather” (paraphrased) is kid-code for “Check it! I love being out of school!!” 00:00:18 Real drama unfolds as Sharon H. reveals that her work-BFF is actually… well… it’s not me. And it’s not Val, either, even though they live together. (Val: You might want to sleep with one eye open.) Behind her, Corey nods his head. Is he agreeable, or is it just easy to dance to? 00:00:40 I intimate what my real passion is. Is it blogging? Maybe. Or possibly it’s all that wine I’ve obviously had. My real passion becomes trying to stay upright. Meanwhile, Val is ready for her close-up, but soon gives up and joins Sharon E.’s mission to stay out of the frame entirely. 00:01:03 Penny is captured on camera saying with a smug dismissiveness: “You can’t blog? Well, can you type? [Then] You can blog.” Eavesdropping across

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