brand voice

Milking Brand Voice for All It’s Worth

Let’s pretend you are a marketer for a large consumer brand. You plan to launch an email newsletter. You call it “Spam the Newsletter.” You’d never do that, right? It’s like a grammarian named “Typo.” Or a hopeful politician with the name “Loser.” But let’s pretend you did call it Spam—you really did! And when you write your first issue you misspell your CEOs name (twice). (You address your newly acquired subscribers as “FIRSTNAME LASTNAME” (literally—that’s the “name” you use).) (Pause here to check if all those parenthetical asides are parenthetically closed correctly. Yes? Yes! Onward.) * * * What’s the best way to get subscribers to your fresh new newsletter named Spam? Create a viral Twitter thread followed by a CTA like Sign Up for More of This Brilliance Or Die Penniless and Alone. Display an aggressive website pop-over that assaults anyone whose cursor hovers within a hair of […]

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How to Find Your Unique Brand Voice [with Examples]

The brand voice you use in your marketing is potentially a huge differentiator. It’s also vastly ignored by most companies—especially business-to-business companies. That spells plenty of opportunity for you and your company. “Back up,” you’re thinking. “What’s ‘tone of voice’? That thing I studied in Humanities?” Yes. And also no. Brand voice is how our writing or copy sounds in a reader’s head. You can say the same thing in different ways. If you have an unadorned sausage, for example, you might ask for a condiment by saying… “Hand over that mustard.”“Can you pass me the mustard?”“Pardon me… would you have any Grey Poupon?” The difference between those is the tone of voice you use. Brand voice signals three things: Who we are. Why we do what we do. What we are like to deal with. In marketing, the voice we use when we communicate with our prospects and customers

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