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Ann Handley

Writer. Speaker. Marketer.

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The One Email Metric You Need to Track

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * That’s a quote from Paulo Coelho, Buddha, or The Little Engine That Could, the classic children’s tale of a small train that persevered in […]
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Image of couch with dog and blankets

Pumpkin Spice Couches: A Case Study in the Power of Copywriting

A version of this story on the Power of Copywriting appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * How do you sell two used couches upholstered in the exact, unfortunate color of the poop emoji? 💩 […]
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A Writer’s Hierarchy of Needs: How to Do Our Best Work

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it.   Where to Do Your Best Work Yesterday, I disturbed the spider ecosystem thriving on Tiny Porch (TP), the official name of the screened porch of my […]
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The Best Marketing CTA (and Why It Works So Well)

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * This is a story about the best Call To Action (CTA), and why it works so well. In my two decades of marketing experience, […]
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How to Not Be a Jerk at Work

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * This summer, millions of new college grads are vaulting into adulthood and trying to stick the landing on a mat slippery with uncertainty. […]
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brand voice

Why Brand Voice Matters in a Time of Social Crisis

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * If the outrage and events of the past weeks have taught us anything, it’s the importance of sharpening your voice. Not just sharing […]
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The One Thing Your Marketing Needs To Thrive in a Covid-19 World

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. * * * “Hello… My name is David.” That’s the start of a confirmation email that landed in my inbox recently. Not surprising, really: I’ve been […]
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Ann Handley

14 Work and Life Habits To Maintain Post-Covid

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. Consider this a reminder: There is no right way to Covid. * * * I was out on my daily forced family walk around the neighborhood […]
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Is It Better to Write When You’re In a Good Mood? Or When You’re Not?

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. Recently, I gave a mini writing workshop for a MarketingProfs client. The workshop (“How to Write Your Face Off”) was online, which meant the 30 or so […]
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abby handley

A Writing Prompt for an Anxious World

 There are two truths I’ve realized about the Coronavirus pandemic: Everyone feels they are dramatically, uniquely affected. Everyone is right. Every one of us is affected. No one knows exactly how much. There is a relentless, invisible virus among us, and there is also a weird anxiety in the air. Like one minute I’m in […]
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17 Non-Negotiable Things Your Email Newsletter Needs Right Now

  A global pandemic is a great time to launch an email newsletter. Why? Because a crisis is not a time for Marketing to be clever or snarky. It’s a time to be helpful and sincere. It’s a time to build relationships, nurture customers, and create long-term loyalty. There’s no better way to do that […]
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dr pepper marketing 10-2-4

What Marketing Can Learn from Dr Pepper’s 10-2-4 Campaign 🕙 🕑 🕓

A version of this story appeared in Total Annarchy, my fortnightly newsletter that helps you be a better writer, storyteller, marketer. Get it in your inbox; you’ll love it. I’m in a meeting in a Dallas, Texas, hotel. The drinks station at the back of the room has a few fun retro bottles of Dr […]
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6 Things Hank Green Wants You to Know About Writing

  Author, YouTuber, VidCon-co-creator Hank Green distills the 8 things he wishes he knew when he was writing his first novel. There are lots of gems in his 4-minute video that apply beyond fiction-writing. Here are the 6 that apply best to any writer: You have to care about whatever you’re writing about. “I had […]
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